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In the resent years the technology improved the workforce management systems for effective and more accurate for what the customer actually cares about most, not just what the developers want. Therefore any improvement in ‘ workforce’ technology needs to be accompanied by the customer needs and what the client want to achieve from it and what the benefit to the customer will be. Today most of the employees and companies are using any type of cloud solutions, and therefore the next generation of workforce management are using the powerful technology of the cloud. Mr. Erez Buganim, Synel International Marketing Vice President, said that Synel developed the Harmony Cloud for the Workforce management market and with the leading technology tools and user interface design.
