Software as a Service (SaaS) is defined as a software that is deployed over the internet… With SaaS, a provider licenses an application to customers either as a service on demand, through a subscription, in a “pay-as-you-go” model, or (increasingly) at no charge when there is opportunity to generate revenue from streams other than the user, such as from advertisement or user list sales
SaaS is a rapidly growing market as indicated in recent reports that predict ongoing double digit growth [9]. This rapid growth indicates that SaaS will soon become commonplace within every organization and hence it is important that buyers and users of technology understand what SaaS is and where it is suitable.
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