Founded in 2004, Transcensus is dedicated to improving and accelerating “End User Adoption” for Enterprise WFM/CRM software deployments. The company’s SHO (Scripted Human Operator) technology allows content developers to create truly interactive software instructional, assistance and support content that interfaces directly with the software application.
The SHO Guide® product is proven to accelerate learning and bolster proficiency, systematically preparing all stakeholders to ensure optimal deployment and adoption of WFM/CRM technology.